Last Updated On 19-Aug-2024

INTRODUCTION

This Privacy Policy explains how RESCALED IVZW¹ (“RESCALED IVZW”, “we”, “us” or “our”) collects, uses, and safeguards information about you. This Privacy Policy applies when you use our website, related email facilities and online programs (collectively, our “Services”), engage with us on social media, or otherwise interact with us.

¹ RESCALED IVZW, Pleinlaan 5, 1050 Elsene, Brussels, Belgium; Email: info@rescaled.org; Company number: 0773.345.762;     Register of legal entities (Rechtspersonenregister): RPR Brussel Nederlandstalige Ondernemingsrechtbank Brussel

INFORMATION WE COLLECT

We will collect and process only the minimum necessary personal data for each purpose. This may entail the following types of information:

• • • Personal Information: This includes your name, gender, email address, postal address, phone number, workplace and any other information you provide when you sign up for our newsletter, make a donation, volunteer, or participate in our events and activities.
    • Payment Information: If you make a donation or payment, we may collect billing details, credit card information, and transaction history.
    • Technical Information: We collect information about your device, IP address, browser type, and operating system when you visit our website. We also collect data on your interactions with our site, such as pages visited and links clicked.
    • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website, understand how our site is used, and deliver relevant content. For more information, please see our Cookie Policy.

HOW WE USE YOUR INFORMATION

We will use the information that we collect about you for the following purposes:

• • • Communication: To send you newsletters, updates, event information, and other communications related to our mission and activities.
    • Fundraising and Donations: To process donations, issue tax receipts, and communicate with you about your contributions.
    • Volunteer Management: To coordinate volunteer activities, including recruitment, training, and scheduling.
    • Program Participation: To manage your involvement in our programs and events.
    • Website Improvement: To analyse website usage and improve user experience.
    • Compliance and Legal Obligations: To comply with legal obligations, protect our rights, and ensure the safety of our participants and staff.

We will only use your information for the purpose(s) to which you have consented, unless we are required to do otherwise by law. If we wish to use your information for any other purpose, we will ask for your consent.

HOW WE SHARE YOUR INFORMATION

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• • • Marketing agencies (e.g., Mailchimp for email campaigns)
    • Event management and ticketing (e.g. Eventbrite or Google Forms)
    • Analytics (e.g., Google Analytics for tracking website traffic)

We require these third parties to use the personal information we share with them solely for the purpose for which it was provided and to retain it only as long as necessary to fulfil that purpose.

We may also disclose your personal information in the following circumstances:

• • • To comply with applicable laws, regulations, court orders, or other legal processes;
    • To enforce our agreements with you, including this Privacy Policy;
    • To respond to claims that your use of our services violates the rights of others.

RETENTION OF YOUR INFORMATION

We will retain your personal information for as long as necessary to carry out the purposes for which it was originally collected as detailed in this Privacy Policy and for other legitimate purposes, including to meet our legal, regulatory, or other compliance obligations. Personal data associated with your account will be stored for as long as your account remains active. If you close your account, we will delete your account data within 30 days.

YOUR DATA PROTECTION RIGHTS

You have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@rescaled.org. We will respond to your request within 30 days.

You may opt out of direct marketing communications by writing to us at info@rescaled.org, or by clicking the “unsubscribe” link at the bottom of the email campaign.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

DATA SECURITY

The security of your information is important to us, and we are committed to prevent the loss, misuse or unauthorized alteration of your information under our control. We have implemented a variety of technical, administrative, and physical safeguards to ensure the confidentiality, integrity, and availability of your data. While we take all necessary precautions to protect your data, we cannot guarantee the absolute security of any information you transmit to us. By using our services, you acknowledge and accept this inherent risk. In the unlikely event of a security breach, we will notify you and the relevant authorities promptly, in accordance with GDPR requirements.

THIRD PARTY LINKS & USE OF YOUR INFORMATION

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on our Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

UPDATES TO THIS POLICY

RESCALED IVZW may modify this Privacy Policy from time to time. If we make changes, we will post the revised Privacy Policy on this webpage and revise the “Last Updated” date at the top of this policy. In some cases, we may provide you with additional notice (such as a statement on our website or direct notification via email).

We recommend that you periodically review this policy to stay informed about how we are protecting your personal data. Your continued access or use of our Service will constitute your acceptance of the revised Privacy Policy. If you disagree with any changes to this policy, you should stop using our Service and request the deletion of your data as per the rights outlined in this policy.