Case study Amsterdam Zuidoost – Restorative Cities

Through the INSPIRE project, Restorative Justice Nederland aims to refine the concept of a restorative city by identifying key principles, such as dialogue, community involvement, democracy and horizontal relationships, and urban design. In addition, the role of small-scale detention within a restorative city is explored. After a first article about Utrecht, Gert Jan Slump and Laura Verstraete now bring us the casestudy of Amsterdam Zuidoost in this blog.

The district of Zuidoost is a residential area in Amsterdam developed and built in the 1960s. Inspired by Le Corbusier’s ideas (influential architect and city planner), the urban planning in Zuidoost aimed to separate traffic flows and outdoor spaces vertically to enhance livability. However, this urban concept largely failed, leading to a transformation of the district. Some high-rise buildings were demolished and replaced with low-rise structures, while others were renovated, and traffic flows and outdoor spaces were largely integrated.

Currently, approximately 100,000 residents from 173 nationalities call Zuidoost home. It is recognised as an emerging vibrant district with numerous societal, religious, and cultural grassroots organisations that effectively collaborate with formal institutions. However, criticism persists regarding inadequate basic amenities in the district and significant social issues, particularly poverty.

Under the leadership of district chair Tanja Jadnanansing, Zuidoost is evolving towards a Restorative District, fostering development from within and from grassroots initiatives. The structure of the district can be characterized by six layers:

        1. Conflicts are a natural part of life and require suitable solutions and support for those involved. The aim is to transform conflicts into positive encounters through empathy and understanding
        2. Some conflicts have a public or criminal justice dimension. Even in these cases, dialogue and communication between the directly involved parties is crucial. These parties can rely on the support of law enforcement officials who work alongside them to find fair solutions. From the perspective of community justice, a positive concept of safety is central: it’s not just about reducing or preventing negative aspects, but about fostering positive ones. Justice is a dynamic concept. All of this is encapsulated in the motto “Law and Love.”
        3. Over the next twenty years, structural causes of (criminal) conflict such as housing, poverty, and inequality of opportunities will be addressed. Recognising and working towards rectifying systemic social injustices is inherent in a district where justice is prioritised.
        4. In addressing the structural causes of injustice, the focus is on what people and inhabitants themselves can contribute (their expertise and experiential knowledge) and what they need (their requirements). In every approach and conversation, the question of whether the right people are at the table is essential. In Zuidoost, the focus is on community circles that provide space for dialogue about needs and collaborative actions, facilitating the transformation of society into a community.
        5. When restoration is needed at the level of organisational structure and culture, Zuidoost takes action. This restoration process requires people to come together and step into the circle. The district aims to invite people to do so and explore old structures and organisational cultures that cause harm. Discussions about organisational-level restoration provide space for addressing what people need to undo organisational injustice. Subsequently, what is unjust becomes the focus of fair interventions, facilitated by breakthrough teams and similar initiatives.
        6. Even when it becomes evident that issues need to be addressed and rectified primarily at a systemic level, Zuidoost collaborates to tackle them together. Sometimes, the government itself is the aggressor and initiator. Incidents like the Dutch childcare benefits scandal have painfully highlighted the need for systemic restoration[1]. In Zuidoost, as a Restorative District, systemic injustices are brought to light, and the government and organisations stand side-by-side with residents in addressing them.

Some local elements of the Restorative District include the Krin Taki (a form of an honest and deliberative dialogue), the Neighbourhood Court, youth courts in schools, and the neighbourhood youth court. Additionally, there’s the mediation pool of young people and the interactive Honors College Law and Love program where students at the Vrije Universiteit Amsterdam develop ideas around justice in collaboration with organisations and residents of Zuidoost.

Small-scale detention in Amsterdam

Design De Tafelberg © de Alliantie

Amsterdam no longer has a prison (the Bijlmerbajes is closed and the prison capacity has been moved to Zaanstad). It’s intriguing to consider whether there could be space in Zuidoost for a small-scale detention house, perhaps within a community similar to De Tafelberg. Located on a site that previously housed a youth prison and later a closed youth care institution, de Tafelberg now has transformed into a living community. It provides housing for 290 young adults, including 60 with a background in youth care. This initiative by Levvel, a youth care institution, together with the housing association de Alliantie, was developed with the help of many other parties. The concept is called “live, learn, work & play.” It’s an ecosystem where residents are supported in various ways to form a community where personal support largely replaces professional assistance. Social entrepreneurs are part of the community, providing opportunities for work experience, internships, and workshops. The facilities are also available to neighbourhood residents. De Tafelberg is a community-oriented model that could potentially house a small-scale detention house, integrating incarcerated individuals with other citizens. The size ratio of different groups is crucial here.

What’s unique about the Restorative District of Zuidoost is that it doesn’t require a template for its development. Zuidoost is inherently a Restorative District, not created or confined by a framework, but naturally so. Thanks in part to the current district chair and recent developments like the establishment of the neighbourhood court and peer-led youth courts the concept is further strengthened. Over the next two years, work will continue within the outlined framework of the six layers to further develop and enrich it, connected to efforts to develop and establish a small-scale detention facility connected to existing facilities.

The ecosystem of detention houses

Detention houses have emerged on the local, national and, more recently, even the European level, attracting the attention of policymakers, researchers, practitioners and civil society. These detention houses are based on three principles that reinforce each other: small-scale, differentiation and community-integration. If people are to be deprived of their liberty as a pre-trial measure or as a sentence, a detention house provides the right context for each individual. To fully grasp the value and potential of detention houses, we need to look beyond their observable features (like their scale or location) and consider all dimensions of their ecosystem. This blog text will explain this ecosystem approach and how this can be applied to justice reform.

Detention houses as healthy ecosystems

The ecosystem of a detention house is shaped by the individuals that are connected to the detention house, their communities and society as a whole, which all mutually influence each other. Incarcerated people mostly stay at the detention house, while staff members come and go on a daily basis. Visitors may enter for a shorter period of time and then leave again, which is also the case for psychologists, teachers, and social workers. Incarcerated people may also leave the detention houses to go to school and return in the evening, for example. All the individuals involved interact in a web of relationships, together shaping the social environment in and around the detention house. These relationships can be facilitated, or impeded or blocked, by other features like architectural design, work and education opportunities, psychosocial support, staff well-being, the use of technology etc. Considering all these dimensions in and around a detention house in a holistic way is what we call the ecosystem perspective on detention houses. In healthy ecosystems, all different elements reinforce each other when they interact to form an effective and harmonious system. For example, when the design helps to create a constructive social climate, when staff members contribute to relational security, when neighbouring schools are supported to include incarcerated people among their students etc. The reverse can also happen: a disruptive factor can throw the ecosystem out of balance. 

Towards safe, sustainable and inclusive societies

The ecosystem of a detention house is not limited to the physical boundaries of the detention house, nor is it limited to the boundaries of the criminal justice system. On the contrary, it exists at the junction of other ecosystems: that of the criminal justice system, the health care and mental health care system, the education system, the employment system etc. These different ecosystems interact and overlap, just as the ecosystems of forests and lakes do in nature. Such a holistic approach to detention houses is needed because of the complex nature of the social challenges they are facing and trying to meet. Crime and its root causes find their origin in the complexity of social issues. Therefore, societal reactions to crime cannot be isolated from the society. At the same time, it is clear that part of the current pressure on the criminal justice system is due to shortcomings in other systems, such as the mental health care system. These pressures cannot be solved by detention houses if not addressed holistically. The key is therefore to involve society in the implementation of detention houses and appeal to the shared responsibilities of justice, health care, mental health care, education, employment and other relevant systems in society.

Increasing the know-how on detention houses

So, how to grasp this ecosystem of a detention house? That journey has been kicked off on 20 March 2024, with more than 80 experts from across Europe, discussing 14 different topics related to detention houses and exploring their interconnectedness. The experts’ insights have informed the establishment of various Knowledge Workspaces managed by RESCALED, which are designed to dive into specific topics while always considering the broader ecosystem of a detention house. Each Knowledge Workspace serves as a space for connections between research, practice and policy, as well as different perspectives and backgrounds. These connections foster new insights, shared understanding and innovative solutions, and this know-how can subsequently support the implementation of detention houses in Europe, with continuous reflection and improvement of the existing knowledge. It is only through this comprehensive and systemic approach that we can be confident that the justice reform from large prison institutions to detention houses contributes to more inclusive, safe and sustainable societies.

We look forward to spearheading this process with the RESCALED Movement!

UTRECHT HUMAN RIGHTS CITY → UTRECHT RESTORATIVE CITY

street view of Utrecht with pedestrians and cyclists

The Restorative City concept responds to current social challenges posed by rapid urbanisation, environmental degradation, and the need for more sustainable and livable urban spaces. It aligns with growing awareness of the interconnectedness between the built environment, (social and criminal) justice and the well-being of individuals and communities. These communities reside in resilient urban environments that benefit both people, the planet and prosperity. A restorative city involves a holistic and integrated or even circular approach to justice, consisting of doing justice and undoing injustice, often related to environmental, social, societal, cultural, and economic factors.

In 2023, 2024 and 2025 the Netherlands Office of RESCALED [RJN], together with the local health- and justice sector, will explore the relationship between small-scale detention houses and the dynamic interaction with their local urban, economic and social context. 

As early as 2012, the United Nations named Utrecht the first ‘human rights city‘ in the Netherlands. Utrecht received this title because the city had been working for years to translate international agreements on, among other things, poverty and privacy into local policy. For example, Utrecht was the first Dutch municipality where descendants of enslaved people could change their surname, it was the first city with an environmental zone for passenger cars and its local policy led the way in complying with national agreements for allocating social housing to residence permit holders.

In addition to its efforts in various policy areas, Utrecht distinguishes itself by an inclusive and participatory approach to governance. Citizens are actively involved in decision-making processes. This is made possible by citizen participation platforms and forums, which allow residents to make their voices heard and contribute to the development of policies that affect their lives.

As a ‘human rights city’, Utrecht is actively committed to the protection and promotion of universal human rights, and has been working towards peace for generations:

In 1713, agreements were made on the terms to end the War of the Spanish Succession in Europe and Queen Anne’s War in North America. The war had lasted more than a century and a half, and peace was concluded in Utrecht on April 11. However, this was not the first peace treaty in Utrecht. In 1474 the Treaty of Utrecht put an end to a major trade war between Dutch and German members of the International Association of Trading Cities, the Hanseatic League, and the Kingdom of England.

In recent history, Utrecht has been the cradle of the so-called ‘Peaceful School’ and the ‘Peaceful Neighbourhood’. Primary school students are trained to become peer mediators. Together with their teachers, students are working on a peaceful school climate. This has inspired others, leading to the peaceful resolution of conflicts in neighbourhoods becoming increasingly common.

A TRADITION OF RESTORATIVE JUSTICE

When it comes to applying restorative justice, Utrecht has a rich tradition of doing so. As part of the national liveability and safety programme, additional investments will be made in the Overvecht district to increase liveability and safety. This is done by increasing the number of homes, renovating existing homes, and realising social facilities. In addition, poverty and debt are tackled, guidance is provided in finding work, and support is provided to young vulnerable residents. Work is also being done to strengthen the resilience and resistance of the residents.

When it comes to prisons, the city of Utrecht had its own prison from 1856 to 2014: Wolvenplein. It has been given a completely new function, repurposing the existing building through a local initiative: Stadsdorp Wolvenburg. An inclusive neighbourhood with a space for meeting, living, working, food catering and culture. Some activities in the building still refer to its old function, the internal design of the building is preserved and monumental parts of the building are restored as much as possible.

Very recently, Restorative Justice Netherlands (Annemieke Wolthuis and Makiri Mual) took the initiative to organise periodic meetings under the title Restorative Cafés, where the concept of Utrecht as a ‘Restorative City’ is explored and further developed.

WHAT IS A RESTORATIVE CITY?

A “Restorative City” focuses on applying restorative practices and principles to resolve conflict, repair relationships and build a strong, supportive community. A restorative city thereby focuses on restoring relations (micro level), organisational failures (meso level) and system failures (macro level). The idea stems from restorative justice, an approach to conflict that not only focuses on punishment but also on repairing harm, damage and defects. 

A restorative city strives to extend this approach beyond the justice system and integrates it into all aspects of society. It aims to find just solutions together with all those involved in redressing injustice that has arisen in the past (in the broadest sense) combined with future-oriented solutions. 

SMALL-SCALE DETENTION SHOULD BE PART OF A RESTORATIVE CITY.

An essential aspect of a restorative city is the implementation of small-scale detention houses. Maintaining large-scale prisons within a restorative city implies maintaining a system in which some individuals remain excluded from society. Instead, small-scale detention offers the opportunity to focus on recovery and promote individuals’ integration into society. This approach ensures that detention does not mean permanent separation but rather a temporary phase in which interaction and connection with the community are maintained. 

In addition, small-scale detention makes it possible to look deeper into the root causes of criminal behaviour, addressing the underlying issues. So the implementation of small-scale detention facilities in a restorative city will create an environment that promotes recovery and integration. A restorative city dares to invest in understanding its citizens and strive for a society in which detention does not only punish but also restores.

Through the INSPIRE project, Restorative Justice Nederland aims to refine the concept of a restorative city by identifying key principles, such as dialogue, community involvement, democracy and horizontal relationships, and urban design. In addition, the role of small-scale detention within a restorative city will be further explored and applied to some examples.

THE DOUBLE CHALLENGE OF SOCIAL ENTERPRISES IN DETENTION HOUSES

What advantages can a social enterprise bring to the management and development of a detention house? This is one of the questions we ask ourselves as members of the RESCALED network – the European Movement for Detention Houses – to implement or improve, in different countries, alternative detention facilities to prisons. Based on the fundamental three pillars of small-scale, differentiation and community-integration – detention houses not only humanize conviction but contribute to the creation of safer, equal and more inclusive societies. As a network of organizations, we believe that the collective reflection on ways to turn this vision into reality involves not only the continuous exchange of good practices but also the pooling of doubts and questions to be answered together.

One of the projects Reshape is involved in as a member of the RESCALED Movement is INSPIRE, a project funded by the European Union’s Erasmus+ program which, as evoked by its acronym, has Incarceration & Social Purpose in Restorative Cities as its main theme. INSPIRE is a collective learning process about detention houses and their dynamic interaction with their local urban, economic and social context. In the virtuous intersection of theory and practice, we try to answer the following questions: What are good examples of restorative justice in relation to detention houses? How can a detention house be implemented? How can a detention house finance itself through a social enterprise? And how can we enhance and amplify the voice of lived experience during the implementation process?

The focus on social entrepreneurship emerges as an effective response in the search for a circular approach between the desire to build paths of personal development, the promotion of social inclusion and sustainable projects for people who have to serve a sentence according to a perspective that does not isolate them but capacitates them (also) in the world of work. And, since this perspective tends towards real social reintegration, the community-integration pillar becomes crucially important.

But what are social enterprises in the first place? They can be defined as businesses “with primarily social objectives whose surpluses are principally reinvested for that purpose in the business or the community, rather than being driven by the need to maximize profit for shareholders and owners” (DTI, 2002, 13). Unlike commonly understood companies, social enterprises create employment and services with a social purpose, democratically engaging people and developing benefits for people with socioeconomic disadvantages and vulnerability, under the terms of self- and community empowerment. 

These kinds of enterprises have a long history in the socio-educational world, born to provide answers linked to the job market while pursuing broader goals such as learning, sharing practices, developing skills and creating environments conducive to the inclusion of people who are very often marginalized or cared for in an assistentialist way. However, it is only recently that more in-depth reflection and knowledge about these realities has been developed, especially in the world of social justice.

One of the many examples of social enterprise within the prison system is the restaurant “InGalera” in the penitentiary of Bollate (Milan, Italy). This unique restaurant is open to the public for lunch and dinner, where people can have an experience which is simultaneously culinary and social: the employees in the preparation and serving of refined dishes are people who are serving a sentence and/or preparing for release, assisted and trained by a professional chef and maître d’hôtel. Many of the workers can receive specific training to obtain a hospitality diploma in the Paolo Frisi Hotel School, located in one of the sections reserved for job placement in the penitentiary of Bollate. “The restaurant was created with the purpose of offering regularly employed prisoners the possibility of learning or regaining a work ethic. It is a meaningful journey in which they receive professional training and learn to be responsible. Here, they prepare to enter civil society and the work arena.” (InGalera presentation). Born in 2004, InGalera keeps representing a strong methodology for training and employment, also thanks to the support of the Cariplo Foundation, the Italian Minister of Justice and other organizations that foster the creation of social enterprises. 

However, within the INSPIRE project, of greatest interest is the implementation of social enterprises within detention houses, conceived as a fruitful way of supporting pathways of successful reentries and contributing to small-scale facilities sustaining themselves economically by not relying on one source of funding. The interweaving of detention houses and social enterprises can take place in very different organizational ways, considering that the activities and services offered by social enterprises can be developed internally or externally, by the NGO running the detention house itself or by other organizations. 

What is interesting in this kind of approach, as aforementioned, is that social enterprises respond to two complementary challenges regarding both economic and socio-educational purposes. The successful running of these realities therefore leads to the possibility of the detention house becoming more and more self-financed thanks to the incomes coming from the enterprise’s activities while representing an interesting pedagogical method for the residents of the detention house itself. In socio-educational terms, participation in work activities of this kind promotes job training and the development of skills that are both marketable (for example: woodworking, gardening, electrical maintenance…) and personal. Thanks to structured employment opportunities, people in detention houses can prepare themselves for a smoother transition to liberty as their social reintegration is supported by the benefits of their engagement in meaningful work: major confidence and self-esteem, sense of accomplishment and proactiveness, stronger working chances, sense of belonging in a supportive network of people which can extend beyond the workplace. 

The SeeHaus Juvenile Prison in free forms in Leonberg (Germany) serves as a good example of how a detention house can host a social business program, not only to generate income for the maintenance of the house but also to offer work and promote job skills to its residents. Its business regards training and the promotion of a wide range of activities (gardening, landscaping, metallurgical work, carpentry, construction, and joinery). Although the income from these activities is not enough to cover the house costs – mostly covered by public funding and donations – their social enterprise is an efficient tool for education, training and social inclusion.  Through offering services to the neighbourhood, the social enterprises managed by SeeHaus promote greater integration with the local community and encourage professional skills for residents. Indeed, social enterprises play a fundamental role in promoting change in the local community, positively influencing social and economic dynamics. The work medium helps mend the tears in the social fabric, creating the conditions for the inclusion and empowerment of marginalized groups of people and stimulating local economies, where profits are often reinvested into community initiatives for transversal well-being. The collaboration between social enterprises and detention houses exemplifies the transformative potential of businesses with a social mission to create a more equal and cohesive society.

It is in this respect that social enterprises contribute to the realization of the community integration pillar which underlies the RESCALED approach. Implementing detention houses requires the creation of a welcoming environment for their residents, encouraging mutual involvement and responsibility with people living in the area, besides collaboration with other services and/or professionals (social and healthcare programs, local governments, municipalities and volunteers).  

The integration of detention houses, especially when newly built, in local communities is a big challenge when it comes to cohabitation with neighbors: stigmatization, fear and misconceptions can create barriers and vicious circles that deepen the sense of isolation that people deprived of their liberty often experience. The NIMBY (NotInMyBackYard) effect represents all those attitudes of opposition towards projects that are seen as negative for the neighborhood – for example detention houses – which are often brought about by preconceived ideas about conviction. The feeling of threat, the fear of irrational risks and the difficulty in acceptance mostly come from a lack of information and sensibilization. 

Social enterprises can step in and offer activities that can reduce the NIMBY effect or even initiate YIMBY (YesInMyBackYard) processes, generating value for the community as a whole. Initiatives that bring people together throughout shared spaces and activities like those exemplified before, allow residents to get to know a reality they probably used to have many prejudices about, transforming stereotypes into faces and names. Moreover, it can represent a pathway for a more restorative approach to justice, symbolically and financially speaking, reducing recidivism and contributing to a general feeling of safety and fairness. 

References:

INSPIRE project: https://www.rescaled.org/projects/ 

InGalera Restaurant: https://www.ingalera.it/en/index.html

From NIMBY to YIMBY practice booklet: https://www.rescaled.org/2022/10/07/from-nimby-to-wimby-practice-booklet/

Léa Sébastien (2013). “Le NIMBY est mort. Vive la résistance éclairée : le cas de l’opposition à un projet de décharge, Essonne, France”, Sociologies pratiques, vol. 27, n°2, pp. 145-165.

Lived experience in the detention house ecosystem

Our societies are under more and more fiscal strain due to increased wages, better healthcare and an ageing population in the Western world. Crime is a significant burden for society both on an economic and social level. The need for a criminal justice system that is both productive and cost-effective will only increase. 


People with lived experience may be exactly what the criminal justice system needs. (Re)habilitation of individuals who offend is probably far less expensive than their reoffending will prove to be. The knowledge of lived experience individuals, who know the criminal justice system from within,  offers a unique understanding of how to make rehabilitation efforts as effective as possible. Building a restorative justice system and a detention house-based system of incarceration will be both humane and cost-effective in the long term. The inclusion of those who know how the system works from personal experience is essential for designing the criminal justice system of the future.

How does one include the lived experience on an individual, service and systemic level? 

To find out how lived experience works best, WayBack conducted interviews with people who work from their background as formerly incarcerated and/or their history of substance abuse. It was important to include both male, female and minority ethnic and religious experiences. Even though women are not a minority group as such, incarcerated women certainly are, and therefore it is useful to emphasize it in this context. In addition to the people involved at Wayback, we also included a formerly incarcerated participant with vast experience in working on the systemic level. For privacy purposes, the participants’ identity was kept anonymous. 

On the individual level 

  • “My main role is being a creator of hope”

The participants believe that working from lived experience gives them credibility towards the incarcerated person that no other social worker can affect. Incarcerated people are often critical of people working in detention facilities, but also in other public offices, and the lived experience provides a base level of trust.

“Prison is oppression. It’s only natural that they are sceptical of those who work in it”

The common background of crime, drugs and incarceration gives the lived experience staff member and the person a natural alliance. If meetings are not bound by certain professional conduct, it provides the possibility to be more direct with both the services and the incarcerated person. The women and other minority participants are even more of the opinion that it is from their shared experiences with incarcerated people that their work becomes effective. The deep stigmas of being a criminal and a woman, a minority ethnicity or a religious minority make it harder for the incarcerated person to be open to help and assistance from people they don’t identify with. 

“Turning-point stories are deficient. There are many factors involved.”

The participants feel that in working from one’s own experience, you must be wary of not using it as a baseline for how others should achieve change. One must also be careful in becoming too much of a friend, both in regards to keeping a professional distance and not being too emotionally involved, in case the person they are assisting fails in their quest for a new life. Moreover, it is important to hold at a distance one’s past and be self-assured in the role of a lived experience staff member. It can be helpful to work from a method, like the WayBackBook, says one participant.

On the service level.

All participants believe that their competence is valued in correctional facilities and have few if any, negative experiences. This might be because of WayBack’s long history in the field and good reputation, and might not apply to all experiences. 

The participants feel that because of the structure of the correctional service and their sometimes excessive focus on security, their work can be more difficult than it needs to be. When an employee from the correctional service is out sick, appointments are cancelled even if this specific employee was not essential for the appointment to be held. In meetings with state and municipal officials or social workers, the participants feel as if their presence is welcomed and that they can be good “translators” and a reassuring presence for the (formerly) incarcerated person.

On the systemic level.

The participants with experience working on structural and systemic levels find that they are met respectfully and that they are compensated for their time in the same way as other experts. Sometimes they do feel that they are supposed to live up to a role that they are not always comfortable with.

“I don’t want ovations for being the girl who quit drugs. I’m not your sad story comeback kid.”

Every so often, the participants perceive that they have little to contribute and that they lack the knowledge to have strong opinions. Understanding the language being used and the concepts and topics discussed can be hard, and combined with feeling like an underdog it can be even harder to ask for explanations. At times, it seems that the meetings they participate in have much talk and little action. In some cases, group discussions have felt close to meaningless, as the subject’s outcome they are involved in discussing seems to have already been decided. It can also feel like people with lived experience are present just for the process to look good on paper, and that makes them feel demoralized for future involvement in systemic work.

Overall, the participants do feel that things are moving in the right direction and that user participation in the correctional field is becoming more valued and relevant. Feeling as if their voice is heard and that their participation has a real impact is rewarding.

The value of punishment?

The participants believe that we as a society need a form of punishment and that restorative processes aren’t always suitable. However, if we are to lock people up it must be done in a fruitful way, with rehabilitation as the focus. Some of the participants had started their process of change while incarcerated and were happy that they had been incarcerated. However, they might have changed their ways at an earlier time if the correctional system had been better suited to helping them achieve said change. Working towards release should start before the serving of the sentence, in pre-mapping the person’s needs and strengths. According to the participants, the time a person is incarcerated can be a golden opportunity during which many will be more able than in their day-to-day lives: to go to appointments with their psychologist, to school or training, or talk through issues in group sessions. 

Detention houses.

Our participants are sceptical of the development towards more and more large-scale prisons in Norway. A system of smaller units that are more in line with the needs of the incarcerated population will better the chances for rehabilitation. They are very critical of the lack of help available for women with traumatic experiences. A large proportion of incarcerated women have had experiences with physical abuse and sexual violations, and require specific treatment and support. The provisions for working with substance use disorders are also far from ideal. All participants feel that a great many incarcerated are kept in an unnecessarily high level of security.

People almost always return from leave, but are still kept in high security”.

Being held in a high-security facility doesn’t aid mental health, and should only be used for those who are regarded as at high risk of fleeing or a danger to others. 

In small-scale detention houses, it is possible to better differentiate and cater to the needs of the incarcerated in terms of support and security level, in collaboration with the local community. To include people with lived experience as staff would be an ideal practice.

From lived experience to lived expertise.

Just as the professional class lacks knowledge of the language of the streets, it can be hard for a person who has spent their life outside the norm to understand the language of professionals. To bridge the gap between them, it’s important to give those who work from lived experience the tools needed to work in the professional realm. This includes learning the language, how services are organized, the structures of power and a good understanding of one’s role. This could be achieved through specialized training, transforming lived experience into lived expertise.

The participant with a vast experience of working on the systemic level had participated in a thorough course that she found very useful, and in having completed this course she was added to a database for user participants. In that, she felt prepared for the work and was also invited into several groups and boards. 

Integrating lived expertise staff in detention houses could act as a bridge between the system and the incarcerated person, and so, make social work easier and more effective. In showing that it is possible to change and creating hope they can have a real impact on those who want to change their lives.

The correctional system of the future.

The prison system is old-fashioned, conservative and to a large degree rooted in religious ideas of penance. Bringing the correctional system into the 21st century must include a more effective way for rehabilitation efforts.

Giving people with lived experience access to, and ideally, employment in a detention house ecosystem will create a good platform for the incarcerated to make a change in their lives, and for an economically viable and humane way forward in our society.

By Simen Iskariot Larsen, lived experience consultant, Wayback Oslo

This article was written as part of the INSPIRE Project on the involvement of formerly incarcerated people. 

“It’s a matter of communication but communication is a matter of feeling”

The journey towards community-integration in the implementation of a detention house

Introduction

Detention houses are characterized by three principles: small-scale, differentiation and community-integration. Unlocking the keys to community integration in the implementation of a detention house is not just about laying bricks and building walls in a neighbourhood – it is about coherence of communication, collaboration and cohesion with stakeholders and local residents. Creating community integration when implementing a detention house can be a challenge. What is the best strategy? Is there one possible strategy that applies to different countries, each with its own political landscape and cultural characteristics? There is no easy answer to these questions. The answers we do have suggest that the process of community-integration is intrinsically linked to the context and people who make up the community. In this article, we unravel the different processes of implementation seen with detention houses in Belgium, depending on their context and neighbourhood. Manu Pintelon, a criminologist based at VZW De Huizen (RESCALED Belgium Office), has been closely involved in this process. Last month, he sat down with us for an interview. 

Let us start with a bit of background information. Belgium has undergone impressive developments over the last decade: from an idea to concrete plans of the Federal Government to implement detention and transition houses. Can you briefly explain the difference between a transition and a detention house? 

Manu: Transition houses are small-scale facilities where incarcerated people can transfer from 18 months before their conditional release date. This type of facility is well-known in Europe and operates under various terms (e.g. halfway house). Residents often spend the majority of their daytime at work or school in the community and stay in the transition house at night. Staff actively supports them in their reintegration process. In Belgium, there are currently three transition houses: Mechelen (since 2021), Gentbrugge (since 2023) and Leuven (opening in 2024). By 2025, the Ministry of Justice aims to have a capacity of at least 100 places in transition houses. 

Detention houses, on the other hand, can accommodate incarcerated people from the first day of their sentence. The first detention houses in Belgium are set for a target group of people with sentences shorter than 3 years. The first detention house was opened in Kortrijk (2022) and the second in Vorst (2023). By 2025, the Ministry of Justice aims to have 10 detention houses in the country. 

The implementation of detention and transition houses does not come without challenges. In fact, the construction of detention facilities is often heavily contested and resisted by local residents. How has this implementation process been in Belgium? 

Manu: The implementation strategy depends on whether we talk about transition houses versus detention houses. The process differs according to who manages the house. We can deduce one important difference, namely that transition houses involve the community at an early stage, while detention houses tend to involve the community only at a later stage. Transition houses are run by independent organizations, such as the transition house in Leuven which will be run by NGO De Kansenfabriek. These organisations work closely with the local government and sometimes work together to find a suitable building to establish a transition house. They keep the community informed through letters, open meetings and events, making sure that everyone can participate from the beginning. For example, in Leuven, 150 people were invited to a neighbourhood event organized by the transition house management, which included the mayor and people with lived experience.

Detention houses, such as in Kortrijk and Vorst, are managed by the Federal Government and follow a more centralized plan. The locations are chosen based on available buildings after which discussions are started with local authorities. Getting their solid support is key for the successful implementation of these houses. Yet these talks can become more challenging as more details become known and detention houses may face more opposition from neighbours and local authorities who were not part of the earlier discussions. These different strategies point out that the timing of community involvement is important for the acceptance of these housing projects. 

Can you tell us more about who is present at these neighbourhood meetings?

Manu: Definitely. Before the opening of a detention house, the neighbourhood meeting is an important step in creating interaction between the detention house and the community. These neighbourhood meetings bring together a diverse range of individuals, with the people who live in the vicinity as the primary focus. In addition, city councillors, non-profit organizations such as NGO De Huizen, people with lived experience, and street workers or community workers are invited to the meeting. The presence of these social organizations leads to one-on-one conversations that delve deeper into the specific concerns and needs of the community. Central to these discussions is the importance of inviting individuals who embody the essence of the city, who are familiar with the pulse of the city and who are capable of immediate, informed responses – an indispensable role often filled by street workers or community workers. Furthermore, the involvement of the neighbourhood police officer is a crucial component, which promotes understanding and works towards effective integration within the community. This diverse composition of people involved in a neighbourhood meeting underlines the need to include multiple perspectives and local stakeholders when implementing a detention house.

The ‘Not in My Backyard’ or NIMBY Syndrome is defined as an ‘attitude of intense, sometimes emotional and categorical opposition to a project that local residents consider will have negative effects (Sébastien, 2013). Recurring arguments made by the neighbourhood often include rising insecurity, fear of increased crime rates and nuisance, devaluation of property, etc. You have been present at the neighbourhood meetings in various municipalities of Belgium. Have you noticed the NIMBY syndrome among local residents? What are the arguments commonly heard at these neighbourhood meetings?

Manu: Several questions are raised at neighbourhood meetings, including questions about practical issues: a neighbour’s garden overlooking the garden of the detention house, a lack of parking spaces due to increased traffic of visitors and social services, etc. However, questions about safety also arise (How do we ensure safety around the local child care center?) and the possible impact on the value of nearby houses. This last argument is especially common. People are worried about the decrease in the value of their houses. Looking at real-life examples in Oslo (Norway) and Kortrijk (Belgium), there does not seem to be direct evidence for this concern yet. This is, however, an important factor that should be researched and evaluated upon implementation. 

Do you have concrete examples of how to overcome this resistance from local residents? 

Manu: An interesting example of how to deal with resistance and find a solution is Genk. Initially, plans for the detention house were met with resistance as the proposal was to build it on land originally designed as a park. The local government and detention house management have now proposed a compromise: the detention house would provide and maintain a large green space, as well as a vegetable garden, highlighting the community’s desire to preserve the green space while repurposing it for communal and functional use. This could potentially contribute to a decrease in resistance to the detention house. However, it currently remains a proposal. Thus we are curious to see how the situation evolves. 

Another interesting example is Olen. Following plans to implement a detention house in this municipality, locals were invited to visit an existing detention house in another city: Kortrijk. Here the residents had the opportunity to see the detention house in practice, to meet its staff, as well as some of the persons living there. The visit felt successful as it cleared up a lot of questions for the residents of Olen. Many also experienced the visit positively and thus felt more convinced of having a detention house in their own city. 

Have there been cities where the resistance could not be overcome? 

Manu: Yes, I’ll give you an example. The Belgian Minister of Justice wanted to implement a detention house in Zelzate and encountered resistance from the local government. This was partly due to the choice of the building which is a former hotel. The location is commonly used as a venue for events like weddings. For the local community, this meant that they would lose this party venue if it were used as a detention house. The resistance could not be overcome, despite ideas to still use a part of the venue for events and train incarcerated people for catering services.

If I look at the cities more generally… I would say that the implementation passes more easily in larger cities such as Brussels, Antwerp, and Genk. Municipalities which already have facilities with a social purpose (such as drug consumption rooms, a large prison, etc.) also find a better footing.  

While the theory of how to achieve community-integration is important, we can also learn a lot from evaluating the experience of implementation in practice. Have you noticed a difference in acceptance by neighbours a year after opening the detention house in Kortrijk? 

Manu: I agree with you. Practice teaches us a great amount. The very first detention house in Belgium opened in September of 2022, in the city of Kortrijk. Fast-forward to more than a year later: there is an increase in community-integration and appreciation for the facility. The detention house recently did a survey among neighbours on their perspective one year ago and today. The survey entailed questions such as ‘If you are walking past the building in the dark. How did that make you feel one year ago versus today?’. The residents’ answers were recorded and displayed in a short video showing a positive trend in the opinions of neighbours. This video has also been valuable to share at neighbourhood meetings to support the implementation of a new detention house. 

What are some concrete examples of initiatives that can inspire others who are looking to build a meaningful relationship with the local community?

Manu: I like to refer to this quote which was shared with me by Amber Deprez:

“It’s a matter of communication but communication is a matter of feeling”.

This quote suggests that to overcome NIMBY resistance, one must understand the emotions of the community. In addition to conveying information, actions such as volunteering, community events and small gestures can build trust and empathy. I can tell you a bit about the initiatives here in Belgium that contribute to a meaningful relationship between the community and people in a detention house. A common example is a social restaurant which employs people who are (or were formerly) incarcerated. In the city of Kortrijk, the residents of the detention house invited the local community for a pancake sale. The proceeds went to a good cause. It was a successful event and strengthened the relationship with the community. Another example is a project called ‘Mooimakers’. The incarcerated people contribute to the local community by helping keep the streets in the area clean. They also offer services to locals by going grocery shopping for vulnerable people or walking their dogs. At the same time, volunteers from the local community engage through a buddy-project in which they couple up with an incarcerated person, allowing them to spend leisure time together. 

Another initiative I found very valuable came from the Belgian Ministry of Justice. They further support the implementation process through a financial contribution (x amount/incarcerated person/year) to the municipality in which a detention house is to be implemented. This sum is used to appoint a person in the interest of both the local government and the detention house, who helps bridge the gap with the local community: How can the detention house create value for the municipality? Which local organisations should the detention house collaborate with? These are just some of the questions to be answered by this person. 

Thank you for sharing these inspiring initiatives. There is clearly a lot to learn from these developments in Belgium. It makes us hopeful to hear that, despite a natural NIMBY reaction, many neighbours do eventually accept a detention house in their neighbourhood and even manage to see its value. This confirms that building inclusive communities and seeing each other as human beings are universal values that many people tend to acknowledge and appreciate.